Welcome to the VRC Support home page.

From here, you'll be able to find support information on all of Virtual RC's products by searching through our Knowledgebase and using our Troubleshooters.

If you are not able to find answers to your questions, please check the active Forum community. If you would like to submit a ticket, please do so using our online ticket submission system below.

Popular knowledgebase articles view more

Topic Views
(1408) Can't connect to Session Master 5708
(1500) Can't connect to service, check your internet connection. 3417
(1322) Track loading process failed 1684
(1327) Maximum login count reached. 1676
(1002) Operation timeout 1576

Latest knowledgebase articles view more

Topic Added
(1026) Client Cookies Setting Problem 23.11.2012
(1408) Can't connect to Session Master 01.09.2011
(1500) Can't connect to service, check your internet connection. 01.09.2011
(1205) Invalid parameter value! 01.09.2011
(205) Game version invalid... 01.09.2011

Latest troubleshooting forum posts view more

Topic Last post
BUG: Crash while game is loading 09.02.2021 [23:10]
DISCUSSION: Achievements problems - please post details here 23.06.2020 [19:51]
DISCUSSION: Upgrading to Windows 10 13.11.2017 [10:52]
DISCUSSION: What to do if application freeze, hang or crash 30.06.2016 [13:31]
BUG: Game crash in game.exe after Start VRC is clicked 25.06.2016 [16:04]
TIP: How to play external music from a different HDD 12.02.2014 [16:40]
DISCUSSION: Always check the User manual before asking... 18.01.2012 [12:42]
BUG: Membership payment 19.07.2021 [15:17]
BUG: Error 1238-Faild to download replay file 16.07.2021 [16:35]
DISCUSSION: Car drives uncontrolled for a short time 10.07.2021 [21:05]
DISCUSSION: Windows 11 30.06.2021 [10:24]
BUG: No ranking 21.06.2021 [18:13]
BUG: Delete my account 15.06.2021 [07:49]
DISCUSSION: Purchased 9T RC USB RX5 ADAPTOR 12-BIT & 3 MONTH ALL-INCLUSIVE, but 14.06.2021 [15:59]

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FAQ Knowledge base
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Forums Troubleshooting forums
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Tickets View Tickets
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New ticket Submit a Ticket
Submit a new issue to a support department



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